Plans, billing and usage limits

Choose the smallest plan that fits

Plans can differ by users, connected WhatsApp numbers, outbound platform messages, active automations, FAQs and advanced modules. Check the current Pricing page and Billing screen because plan entitlements can change over time.

Separate the cost layers

• Chattill subscription: access to the workspace and included platform allowances.
• Meta charges: eligible WhatsApp template or conversation charges under Meta’s current pricing.
• AI or voice providers: usage charged according to the credentials and provider configuration you use.
• Other connected services: payment, advertising, courier or commerce fees charged by those providers.

Monitor usage before limits are reached

Open Usage to review the current plan and measured activity. Reaching an outbound allowance should not block customers from contacting the business, but some outbound actions or premium modules can be limited by plan.