What is Chattill?

One workspace for the customer journey

Chattill is a multi-tenant WhatsApp sales and customer-engagement platform for small and medium businesses. Each business receives an isolated workspace for conversations, contacts, automation, sales records, reporting and integrations.

• Shared team inbox and customer history
• No-code sequences with messages, buttons, lists, waits and conditions
• Deterministic FAQs and intent rules for reliable common answers
• Knowledge-grounded AI and human handoff for open-ended or sensitive requests
• Contacts, labels, segments, orders, deals, tickets, follow-ups and analytics
• Optional Commerce storefront, voice assistant and external integrations

Rules, AI and people work together

Use deterministic rules for prices, policies, qualification and other answers that must remain consistent. Use AI only when a natural-language answer adds value. Route payment disputes, complaints, exceptions and other high-risk actions to a person with the conversation context preserved.

WhatsApp platform relationship

Chattill connects through the official WhatsApp Business Platform and WhatsApp Cloud API. Your business remains responsible for its Meta Business Account, phone numbers, approved templates, customer consent and applicable Meta charges.