Developers
Webhooks and external integrations
Connect Chattill with commerce, payments, spreadsheets, ads and custom systems while preserving tenant identity and delivery safety.
For Developers and integration administrators9 min readUpdated
Integration types
| Type | Use |
|---|---|
| Outbound webhooks | Notify your HTTPS endpoint about selected Chattill events. |
| Inbound sender | Allow an authorized external system to request a WhatsApp send. |
| Zoho Commerce or Payments | Synchronize supported order or payment facts. |
| Google Sheets | Synchronize configured tenant data for an approved workflow. |
| Meta or Google Ads | Connect campaign spend and attribution where supported. |
Build a reliable webhook receiver
- Use HTTPS and authenticate or verify signatures according to the integration.
- Return a successful response only after the event is durably accepted.
- Deduplicate using the provider or Chattill event identifier.
- Process asynchronously and retry transient failures with backoff.
- Never select a tenant from an untrusted customer-supplied organization identifier.
- Do not log authorization headers, secrets or full customer payloads.
Reconcile important state
Payment, order and fulfilment integrations should support reconciliation in addition to webhooks. A webhook can be delayed or delivered more than once; idempotent processing and periodic comparison protect the final business state.
Related guides
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